The ground Chieftain – our Head of Ground Services, R Ramalingam!

The ground Chieftain – our Head of Ground Services, R Ramalingam!

Dec 12
The ground Chieftain –  our Head of Ground Services, R Ramalingam!

Hope you enjoyed reading about our other Scoot family members so far. While Captain Rohan and Ju Li will be doing their trade up in the sky, another one of our people will be the “see-all-and-know-all” of all that is happening on the ground. That man is none other than our Head of Ground Services, R Ramalingam.



So next up in the Scoot family, let me introduce you to Rama:

rama, ramalingam, scoot, ground services, head

Our Head of Ground Services, Rama

1. In 150 words or less, tell us what you do in Scoot.

Ground Services in Scoot covers matters such as passenger handling, aircraft loading/unloading, technical ramp support, catering, cargo, aircraft cabin cleaning, load control, flight services, and the list could go on. Being a key appointment holder, the immediate task is to support the rest of the Scoot team with the compliance documentation for ground services to obtain the Aircraft Operators Certificate (AOC). This includes evaluation of the most cost-effective and efficient operational arrangement for Scoot for the various services and drawing up service contracts with service providers at both Singapore and overseas line stations. As Head of Ground Services, I am responsible for setting up operations in Singapore and overseas stations. This means I have to work closely with all stakeholders to ensure efficient and safe operations. Besides the internal operating department, I need to liaise closely with the various service providers and Authorities associated with the Airport.

2. Where did you career take you before you joined the Scoot family?

For the most part of the last seven years, I was involved with starting up the ground operations (plus Aviation Security) and stations for Tiger Airways in both Singapore and Australia. Prior to this I was with the SIA Group in various ground operations management positions, including overseas postings in the early days. The pioneering work done in Tiger and the experience gained are invaluable in my present job.

3. Not many of our customers may be aware of the important work that goes on behind the scenes. What do you think is the most interesting aspect oft your work?

The evolving nature of Ground Services, which changes in keeping up with the times. ‘No two days are the same’ makes the job interesting and challenging. The complex web of interfaces that Ground Services has – like other operating departments, ground handlers, Government Authorities etc. – makes the job all more interesting.

rama, ramalingam, scoot, ground services, launch, yello jello

When push comes to shove, nobody messes with Rama.

4. What has been the most exciting aspect of your Scoot experience so far? 

Working with a completely new ‘set’ of people – everyone a professional in his or her own right. All working towards creating a new airline. I have to draw on their experience, wisdom and outlooks in life while at the same time ensuring our compliance with complicated regulations governing airline operations.

5. If you won $20 million in the lottery, what would you do with the money? Why? 

Probably give away most of it to charity and my children. I would do so because I do not need very much to get by – so long as I have good health.

Wise words from a wise man indeed. Thank you, Rama!


  1. Small typo “2. Where did you career take…” It should be ‘your’?

  2. Paul

    I was wondering if Scoot would be considering flying to Goa, India.

    It is an emerging port with Air Arabia and Qatar Airlines already having direct scheduled flights there.. with more International Airlines making plans.

    An early entry into Goa would have tremendous benifits to Scoot.
    Also, it would open up tourism and business alike for Far East Asia patrons to visit India, using Goa as a low cost entry into India (rahter then the oversaturated/over priced use of Mumbai Airport).

    Please let me know how you feel about this?


    Paul Misquita

  3. Muhammad Hairul

    Dear Sir, I would love to be those “behind-the-scene” people who runs the plane from ground.

    I have dropped my e-mail and resume here. Will await an opportunity to be part of management team in Scoot.

  4. Ivan Seah

    Hi Ramalingam
    If you are the same Ramalingam I knew of SIA days when I was last their Route Inspector tasked with opening of new stations and including secondment to Airlanka ….Hi Hi
    You are right : many people do not know what goes on on the ground before an airline can take off. Got a job for me to do your ground handling planning and inception?

  5. anandhi

    hello sir how to join in the scoot family please tell because am intersted in joining scoot family

  6. Dear Sir

    Congrats on your appointment as Head of Ground Services for FlyScoot.

    Our organisation is a leading provider of manual wheelchairs, motorised wheelchairs and mobility scooters.

    We also provide cleaning, repair and maintenance services for all wheelchairs and is currently awarded a contract to clean, service and repair all SATS wheelchairs etc.

    If you are looking to provide wheelchairs or scooters for the elderly and physically challenged tourists/passengers, or if you are looking for wheelchairs repair and maintenance service, please contact me at 90040013.

    Also, our organisation designs, build and install customised ramps for all uses.

    Thanks for your attention.

    KN Lee

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  8. Thank you for the good writeup. It in truth was once a enjoyment account it. Look advanced to far delivered agreeable from you! By the way, how could we keep in touch?

  9. Priya

    Hi sir…I would like to be a part of scootfmly…hw do I join in?

  10. Scootizen

    Hi Ramalingam,

    Quote: Working with a completely new ‘set’ of people – everyone a professional in his or her own right. Unquote . . .

    Indeed Sir, you are a professional that command our respect.

    I have uploaded resume via this portal in PDF document named “CV-Scoot 21Feb12″.

    Good day!

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