The protector of people – Scoot’s Head of Safety, Ian Hawkes!

The protector of people – Scoot’s Head of Safety, Ian Hawkes!

Dec 30
The protector of people – Scoot’s Head of Safety, Ian Hawkes!

Ian Hawkes can lay claim to the longest job title in Scoot (and possibly the world) but his primary focus is something that can easily be taken for granted. Safety. And much, much more. Here at Scoot, Ian Hawkes is the Head of Safety, Security, Quality, and Environment. And when December comes around, he also serves as the in-house Santa Claus. Not only because of the uncanny resemblance, but because Ian is one of the happiest people you will ever meet.

Take it away, Ian…..

1. In 101 words or less, what do you do as part of the Scoot family?

I am the Head of Safety, Security, Quality and Environment which is a very long title but basically means my department works very closely with all the operational departments such as Flight Operations, Cabin Crew, Engineering and Ground Services to ensure we integrate together to set and achieve the highest possible quality standards of safety and security. We also are very aware of our need to apply Scootitude to the environment we live and operate in, and to this end will be liaising closely with the authorities and industry to ensure we are friendly fliers!

2. What did do before joining the Scoot Family?

Before joining Scoot I was a Simulator Instructor with SIA for a year, training new cadet pilots on the B777. I also trained new Commanders and carried out recurrent training on all pilots on the 777. Prior to that I was a pilot and instructor for many years, the last 15 with SIA flying A310, A340, B747-400 and finally the B777. I also spent a period as Manager Corporate Flight Safety, which probably was the tipping point into my position with Scoot.

ian, hawkes, scoot, safety, security

Happiest man alive, but when push comes to shove, nobody messes with Mr Hawkes

3. You make Safety and Security look cool. What is your secret?

I am not telling you. It’s a secret.

4. What has been the funniest experience of your time in Scoot so far?

Trying to tame the computer to do all the wonderful things it can do whilst composing manuals. I am now convinced computers have a malicious sense of humour which culminates in binning the last 6 hours work because you forgot “CTRL S”. The learning of new and strange skills has been an immensely rewarding experience requiring a lot of Scootitude!!

ian, hawkes, safety, security, quality, scoot, airlines, Singapore airlines, SIA

Having spent more time in the airline industry than some members in the Scoot family have spent being alive, Ian knows his job inside-out.

5. If someone wrote a biography about you, what do you think the title should be? Why?

“Scratches in the sky”. Ask my #3 son, he coined the phrase!

Years of experience, and as cool as ever – thank you Mr Hawkes!


  1. Practical

    Hi Ian,

    Nice knowing you online. I read so much online about the change in the calculation of time, the horrors of an american airline pilot who almost lost his life due to a malfunction back at his home airport and had to go for pyschiatric treatment, the terrible changes of the structure of the earth and time difference. Is Scoot up to date with all these changes and are all airports still safe? Has the airport been double checked for safety and has all airports over the world made necessary changes to accomodate the size differences of the aircracfts operating, especially with the introduction of the A380. Are ground rescue teams been updated? The A380 disaster relief is crucial because this aircraft with its tremendous weight change will incur much more damage as before. We don’t want another Concorde accident. Have all air routes been changed or corrected should there be an errors? We read from the news that the SQ had a near miss with another aircraft and the there had been many weird things happening, like the signage of the airport missing a letter. Should there be a brand new way of mapping out for pilots to easily recognise where they are flying. Wow, I have so much to ask. And people are worried. Especially with the training, is anything missing in the training that the former airlines had failed to see? For example, they could add another dimension of the training like including a simulator that mimics disaster like situations so that when a real disaster happens, the staff are trained to handle emergency situations. Are ground staff, including all rescue team on ground prepared for a situation? It seems like everyone lately had been asleep at their jobs and neglected alot of important aspects of safety. Something is wrong, has anything been done about it? Has anyone investigated this?

    • Sharron Smyth

      I am concerned about the same thing. Safety is everything. Another low cost airline gave me a fright, landing in a Malaysia airport, ready to touch down, wheels almost touching, when engined fired again and we had to take off very, very quickly, to miss, apparently, another aircraft on the runway. Makes you wonder how well control tower employees have been trained.Is this what can be expected of low cost airlines.

  2. Dear good people at Scoot

    Congrats and all the best – nice uniform design and innovative concept to reflect your ethos and goals … seems inspired by Star Trek though :-) kung hae fatt choy

  3. Hello Mr. Hawkes,

    It is a pleasure to introduce myself to you. My name is Brian Sullivan and I work for a supplier in the desert of Arizona called SwissTeknik. I would like to become a supplier to your airline, and would appreciate any information you could provide me. I have plenty of information to validate our companies legitimacy, but would prefer to use e-mail to tranfer that information.

    Thank you for your time, and hope to speak to you soon!


  4. Yohannes Setyadharma

    Please let me know when you start sell the ticket.


  5. Susan Klyne

    Interesting read! Looking forward to the start of its flight services, especially if the price is right!

  6. HAZ

    Good luck with your inception SCOOT !
    Hope you will start flying Singapore/Gold Coast – Direct !!! Brgds H

  7. James Hunt

    Hello Mr Hawkes,

    Is there any way I could be part of your team as aviation safety has always been my interest?

    Best Regards,

  8. Many thanks for developing the effort to discuss this, I feel strongly about this and like studying a great deal more on this subject. If feasible, as you gain expertise, would you mind updating having a great deal much more info? It is very beneficial for me.

  9. Thanks for some other great post. Where else may just anyone get that kind of info in such an ideal way of writing? I’ve a presentation subsequent week, and I am on the look for such info.

  10. Remarkable issues here. I’m very satisfied to see your article. Thank you so much and I’m taking a look ahead to touch you. Will you kindly drop me a mail?

  11. capt.kranti yalavarti

    Its nice to hear about you and your airline,and my best wishes to you and your team.I am A320 family line captain , with specifically intrested in flight safety and
    crm.please let me join you all as i think i have what you all looking for.(scootitude)-thanks

  12. Gerald

    Hey Capt Hawkes.

    You will most definitely be missed by the masses back here in SQ. Pity we could not follow you over. Have fun there and best wishes!

  13. scoomander

    Salute to you SCoomander!

  14. There is a very nice structure for your weblog, i want the idea to use in my site as well.

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