She’ll ‘headhunt’ you down! Scoot’s Head of HR, Theresa Tan!Jan 19
You’ve read about the leaders of the different teams so far. But a big part of how they can do what they do is due to the hard work of Scoot’s kickass HR team, led by none other than our ‘mother away from home’: our Head of HR – Theresa Tan. Some of you may have had the pleasure of meeting her during our first mass cabin crew recruitment exercise, but for those of you that haven’t, here goes…
Theresa, the floor (or in this case, the screen) is all yours….
1. What does your daily routine involve, in 104 words or less?
That’s an interesting question. Well, in short, it’s all about meeting, communicating and understanding the different key stakeholders. Aside from this, the execution of the daily HR operational tasks to ensure the set up of HR infrastructure to acquire as well as manage our talents are tasks which cannot be compromised. In the evening, after some quality family time with my lovely kids and husband, it will be some personal time to self-reflect and strategize the next steps to meet the current dynamic business requirements.
2. What did you do before joining the Scoot Family?
Always been in the HR field, and never regretted a day! I have been in HR in a Manufacturing environment for the past 12 years. This job really enables me to meet with people from all walks of life and it’s always challenging and a pleasure to really get to know them. And I realized through these years that “Communication with Heart” is the key to understanding people regardless of where they come from.
3. Previously, you worked in HR Departments with 20-30 staff. How is working in the HR department of Scoot, with a full strength of 2 people as of now?
It’s true – I had been working for almost 8 years in a big MNC in the semiconductor industry, with more than 40 HR staff. 3 years ago, I chose to move into another smaller company with a regional role and my team comprised only 4 people. Compared to a big organization, empowerment in smaller organizations is definitely much higher. You have the freedom use your creativity to develop, formulate and define the entire HR function. The inter-departmental working relationship is less complex and communication is so much easier. I always like to share ideas and thoughts with my staff, regardless of whether I work in a big or small organization; it’s the attitude and work ethic that will differentiate your achievements from others. Your personal job satisfaction is derived when you make a difference in the organization, and in other people’s lives.
4. What kind of people is Scoot really looking for?
Definitely someone with the Scootitude! The attitude and the personality of the talents we are sourcing are really the most important criteria we are looking for. And to find out whether you have what it takes, stay tuned and look out for our recruitment drives coming in Feb and March 2012!
5. If you could be any animal, what would you be? Why?
Funny question, but after much deliberation and from the feedback I have received from my friends and colleagues, I guess it’s “Tiger”. And the biggest reason is the similarity of some of my personal beliefs to the well-known and controversial writer of the book “Battle Hymn of the Tiger Mother” Ms Amy Chua.
I am a task master and is definitely a determined person who will never make compromise for a lower standard. This applies both for my personal life and towards my work. Some of my close friends will sometimes comment that I am too hard on myself. I believe strongly that self-discipline and tenacity is the key to excellence. ’Hard work, persistence and no patience for excuses’ is probably my personal motto.
There you have it, right from the ‘Tiger’s’ mouth herself.
Thank you, Madame!